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#811752 by McMaddog
23 May 2012, 23:24
Silver Fox wrote:Virgin are an example of how not to do IT and refits. Total amateurs.

Really? I think the refits of UCS and PE for example on the A346 were expertly done.
#811756 by tontybear
23 May 2012, 23:48
Silver Fox wrote:Virgin are an example of how not to do IT and refits. Total amateurs.


We don't know all the factors behind any delay.

There maybe some that are down to Virgin but there may be many others that they have no control over ranging from issues at the refitting plant to delays down the supply chain.
#811771 by slinky09
24 May 2012, 07:05
McMaddog wrote:
Silver Fox wrote:Virgin are an example of how not to do IT and refits. Total amateurs.

Really? I think the refits of UCS and PE for example on the A346 were expertly done.


Although originally scheduled for 2010 in the case of the UCDS for example ii) , remember the debacle about the suites not fitting the A333 and all the redesign ;) .

Oh, then there's the bug on miles bookings on the web site, been there for, a year?

etc.
#811772 by Guest
24 May 2012, 07:09
by flyerdavid » 23 May 2012, 11:37

stevebrass wrote:
dave.hunter wrote:
by Ampthillhatter » 22 May 2012, 06:54

Is that the new seats?

It would be nice to think that at any moment VA are going to release a press announcement with lots of photos of the refit. All the excitement is getting to me now and with a flight in seven days to MCO just want to know what plane we will be on! Can't wait!!

It says on the Virgin website that the new PE seats will be available on LHR flights and Gatwick to Barbados.

The VS web site often has a loose grasp of reality. It is still insisting that the new PE seat is available on LHR flights and will shortly be rolled out to other services. Updated march 2012.

Clearly the two new A330's with the new PE seat that entered service April last year have not yet been noticed.

Where is this on the VS site? I can't find it!

I am assuming therefore that G-VROM is planned to be operating all flights to BGI from this/next week? How will this interact with VS29/35/37 and different departure times etc?

flyerdavid
Road Warrior

I read it here:
http://experience.virgin-atlantic.com/e ... my/seats/3


Posts: 200
Joined: 06 Mar 2008, 00:00
#811773 by jh71283
24 May 2012, 07:25
Um... Dave I dont think you said anything then, other than the quote, unless it is not appearing on my screen?
#811778 by Guest
24 May 2012, 08:30
Ahhh,sorry jh71283, my comment was the link to the website which seems to have appeared inside the quote at the bottom.

It was just a link to where it said the new aircraft would be used on the LGW to Barbados route.
#811780 by pjh
24 May 2012, 08:54
dave.hunter wrote:It was just a link to where it said the new aircraft would be used on the LGW to Barbados route.


:? It actually talks about the seat. You infer that this means the new aircraft; I'd infer - not least given the 2010 date on the page - that it refers to the use of an LHR configured aircraft on the BGI route (25% of the time)

Time will tell.. :)
#811781 by McMaddog
24 May 2012, 09:20
slinky09 wrote:
McMaddog wrote:
Silver Fox wrote:Virgin are an example of how not to do IT and refits. Total amateurs.

Really? I think the refits of UCS and PE for example on the A346 were expertly done.


Although originally scheduled for 2010 in the case of the UCDS for example ii) , remember the debacle about the suites not fitting the A333 and all the redesign ;) .

Oh, then there's the bug on miles bookings on the web site, been there for, a year?

etc.

Well, notice I didn't try and defend the IT bit! As for the seats, don't forget the A330s were ordered in a panic and the seats had been designed for the wider B787 that Boeing seem incapable of building.
#811782 by slinky09
24 May 2012, 09:26
McMaddog wrote:Well, notice I didn't try and defend the IT bit! As for the seats, don't forget the A330s were ordered in a panic and the seats had been designed for the wider B787 that Boeing seem incapable of building.


I love ping pong, so, then the A333 order and then the delay of a year in bring into service ... it goes on ... yes there are lots of factors, but at the centre of them all sits VS !
#811788 by allymc316
24 May 2012, 11:02
When people have been waiting to choose their seats through MMB, how long before your flight did the seat plan appear? I am flying on 12th June PE to Cancun, I know chances are slim for having Barbella on our flight. So I am looking to get seats in the Bubble. Booked through VH so apparently this is guarenteed.

Can seats 75 H & K be reserverd prior to OLCI or is it a case of trying to swap to them if they are availble during olci.

thanks for you help, appreciated
#811797 by Guest
24 May 2012, 12:07
by allymc316 » 24 May 2012, 10:02

When people have been waiting to choose their seats through MMB, how long before your flight did the seat plan appear? I am flying on 12th June PE to Cancun, I know chances are slim for having Barbella on our flight. So I am looking to get seats in the Bubble. Booked through VH so apparently this is guarenteed.


Does booking with VH really guarantee seats in the bubble? I've requested bubble seats for our upcoming holiday but didn't think it was guaranteed. I was also wondering whether we still need to do OLCI or whether our seats would stay allocated to us till we get to the airport to check in?
#811825 by mattyp
24 May 2012, 17:30
According to flightradar24 G-VROM is currently at 40000ft over Denmark and due to land at LGW in the next couple of hours!

Matt
#811835 by ratechaser
24 May 2012, 19:42
allymc316 wrote:only if you book a 4V or 5V hotel and upgrade to Premium Economy, they can confirm when booking.

http://www.virginholidays.co.uk/info/flight_information/virgin_atlantic/flight_upgrades/

Scroll to the bottom of the page

Although with the refits this might be out the window!! :(


Weeeellll... Yes, but it's not a guarantee as such because of the usual 'operational reasons' get out clause, in this case worded as "Aircraft changes may not allow upper deck seating". So you might initially have a bubble seat request, but a lot can happen between booking and flight, as has often been posted here...
#811942 by jasong
25 May 2012, 16:03
Flying PE on vs 29 on Saturday and the seat map opened up about 4 hours before of i opened,
And yes you guessed it all seats booked up nowhere to move to,
At oldie no new seats , but couldn't grumble as we were per assigned row 71 in the bubble :D

Some how I don't believe that whole flight is fully booked as both flight stats and expert flyer say something completely different.

Will find out tomorrow, just wish VA would sort them selves out

Jason
#811967 by Richie
25 May 2012, 22:04
sfolhr wrote:http://www.disabilitytravel.com/airlines/air_carrier_act_details.htm

i think this has to do as well with the reshuffle of seats. i know under the EU carriage it has to be compliant but also as the aircraft flies to US destinations has to be compliant as the aircraft is going through major refurbishment..

makes an interesting read!


Thanks for posting this, proves my point about 50% of the aisle seats (sorry I mean one half) have to have moveable armrests.

So half the aisle premium seats on the aircraft HAVE to have moveable armrests. Current config has 8 main deck aisle seats non of which have moveable armrests and 21 upper deck aisle seats again with non moveable armrests. (remember wheelchair users cannot use the upper deck). If VS were to replace the seats and not reconfigure to the new layout it wouldnt comply with the disabilities act with the amount of W seats Virgin want to put on their fleet. The new config has 23 out of 33 aisle seats with moveable armrests instead of the current config of 8 out of 29 seats. Old config 14%, new config 70% accessible seats.

Oh and the stowage of a passengers wheelchair will be in a storage cupboard near the economy galley.

Guess the reconfigured upper deck has got something to do with the disability act!!

Thank you!!
#811968 by PaulS
25 May 2012, 22:24
Without wishing to be flippant and disrespectful, surely it is highly unlikely that you would have so many wheelchair passengers on one flight and if it did happen there would be absolutely no hope of achieving an emergency evacuation within two minute with so many people needing assistance.
#811969 by sfolhr
26 May 2012, 00:25
Spanish virgin if you read the legislation it says they are unable to limit the number of people that are disabled or with extra mobility as that is discrimination!
#811978 by PaulS
26 May 2012, 09:44
Quite right and there should never be discrimination, but surely for the safety of the disabled passenger you would need and almost one to one crew ratio for that many disabled passengers. I took my grandmother to DXB and although there were only four wheelchair reliant passengers on the flight it took nearly twenty minutes to disembark us after everyone had left the plane. Sometimes in life common sense has to prevail.
#811995 by sfolhr
26 May 2012, 12:36
Spanishvirgin wrote:Quite right and there should never be discrimination, but surely for the safety of the disabled passenger you would need and almost one to one crew ratio for that many disabled passengers. I took my grandmother to DXB and although there were only four wheelchair reliant passengers on the flight it took nearly twenty minutes to disembark us after everyone had left the plane. Sometimes in life common sense has to prevail.



On talking with some of the crew it seems that on some routes up to 30 wheelchairs have been regularly known to be ordered!
#812016 by deep_south
26 May 2012, 16:11
>>>>On talking with some of the crew it seems that on some routes up to 30 wheelchairs have been regularly known to be ordered!

I do find it "amusing" how many people need wheelchair assistance (and hence priority boarding) onto the plane, but are then able to exit under their own steam after a long flight...
#812017 by Smid
26 May 2012, 16:24
deep_south wrote:>>>>On talking with some of the crew it seems that on some routes up to 30 wheelchairs have been regularly known to be ordered!

I do find it "amusing" how many people need wheelchair assistance (and hence priority boarding) onto the plane, but are then able to exit under their own steam after a long flight...


Seen on both sides of a Montego Bay flight, it seems to be a thing on some route.
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