This is the main V-Flyer Forum for general discussion of everything related to flying with Virgin-branded travel companies.
#829646 by richardswife28
08 Nov 2012, 12:04
Does anyone know when these points get allocated? Ive booked for NYC for December and wondering if the VH £12k points will go on soon (as Ive paid) or when weve had the holiday????
#829647 by Neil
08 Nov 2012, 12:22
You only get the miles once you have taken the flight, they will automatically be added after each sector provided you have your FC number attached to your booking.
#829650 by Neil
08 Nov 2012, 12:41
richardswife28 wrote:im aware thats how it works for the VA flight but this is for "spend" on Virgin Holidays as well as the flight miles?


Ah okay, sorry can't answer that one as not booked a holiday through VH before. I would imagine it would be the same as the flight as you could in theory cancel and get a refund on part/all and would then have got the miles for nothing.

Hopefully someone should be along to advise for certain.
#829658 by mitchja
08 Nov 2012, 13:35
There does seem to be an issue somewhere between VS and VH at the moment as I booked a hotel on the VS website (which is administered by VH) for my Chicago trip in Sept. No miles have appeared yet. I've just submitted a manual claim.

You are supposed to get the miles on the day you check in to your hotel. It's the same for miles earned with full VH packages too.
#829659 by jasong
08 Nov 2012, 13:39
after my recent Barbados trip my VH spend miles appeared 0n the 18th of the following month, this seems to be a trend as my st lucia holiday miles were also credited on the 18th of the following month

hope this helps

jason
#829660 by pjh
08 Nov 2012, 13:59
From our St Lucia trip in the summer, the VH purchase miles were credited the same day as the VS flight miles for the outbound leg.
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