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#839260 by Sealink
01 Mar 2013, 10:58
Couple of typos on the Little Red page. My fav being "separte".

How many can you find? ;-)
Last edited by Sealink on 01 Mar 2013, 11:37, edited 1 time in total.
#839262 by David
01 Mar 2013, 11:12
One for StillRedHot,

Any rumours about Gatwick flights starting (fingers crossed) y) y)

many thanks

David
#839263 by Sealink
01 Mar 2013, 11:15
Also, those EI flights going over to BHD and DUB that BA don't really need now as codeshare, since they are flying on same routes...
#839270 by StillRedHot
01 Mar 2013, 11:33
David wrote:One for StillRedHot,

Any rumours about Gatwick flights starting (fingers crossed) y) y)

many thanks

David

I haven't heard of anything as yet. This is very much a 'test the waters' project as far as I can tell. There are no radical plans to expand Little Red aggressively at the moment, the main focus will still be on long haul operations.
#839272 by Sealink
01 Mar 2013, 11:36
StillRedHot wrote:
Sealink wrote:Couple I typos on the Little Red page. My fav being "separte".

How many can you find? ;-)

Is this ironic? :)


Yes. Although I don't have a proof reader. Nor do VS it seems!
#839273 by David
01 Mar 2013, 11:38
StillRedHot wrote:
David wrote:One for StillRedHot,

Any rumours about Gatwick flights starting (fingers crossed) y) y)

many thanks

David

I haven't heard of anything as yet. This is very much a 'test the waters' project as far as I can tell. There are no radical plans to expand Little Red aggressively at the moment, the main focus will still be on long haul operations.


Fingers crossed that it happens.

thanks for reply

David
#839278 by joeyc
01 Mar 2013, 12:09
All interesting ..... This got my attention though:

When booking a Litte Red flight through our contact centre there will be a £7 charge.


:? :?

Aside for the obvious typo - as with most VS announcement pages, this appears to have been done in a hurry ii) - unprofessional guys.

In addition to the credit card charges already levied? what about when booking a VS long haul flight over the phone as well as a little red one?

Mr O'Leary hiding in the wings or in the standing room only section somewhere? ):
#839282 by StillRedHot
01 Mar 2013, 13:19
joeyc wrote:All interesting ..... This got my attention though:

When booking a Litte Red flight through our contact centre there will be a £7 charge.


:? :?

Aside for the obvious typo - as with most VS announcement pages, this appears to have been done in a hurry ii) - unprofessional guys.

In addition to the credit card charges already levied? what about when booking a VS long haul flight over the phone as well as a little red one?

Mr O'Leary hiding in the wings or in the standing room only section somewhere? ):

This is for people making point-to-point bookings via the contact centre, to encourage people to use the website for these lower revenue flights. The website does not have a booking fee.

For those times that the website cannot be used, and for flights also containing long haul flights the booking fee won't apply.
#839286 by joeyc
01 Mar 2013, 13:49
StillRedHot wrote:This is for people making point-to-point bookings via the contact centre, to encourage people to use the website for these lower revenue flights. The website does not have a booking fee.


Cheers for clearing that up SRH.. now if only the VS website could be as specific ii)

Won't harp on, happy that VS has entered the domestic market. Will see how they measure up against my usual smattering of BA flights, can't wait to see if they head over to the continent to make a real go of this y)
#839287 by vs-ground-staff
01 Mar 2013, 13:52
Looks like AirNZ and SAA will codeshare for now, though one can foresee Delta doing this following approval.

Regarding the schedule, I think the tweaks are mostly due to slots, none of us can begin to imagine how difficult getting a good schedule is at Heathrow, especially when IAG are not obligated to provide useful timed slots.

Looking forward to Krispy Kreme though!
#839296 by Hamster
01 Mar 2013, 15:54
StillRedHot wrote:I'm sorry, but surely this is common sense? VS - or any other airline - won't just move flight schedules to inconvenience people on purpose.


Huh? How? There are many reasons why the schedual will change, easier to crew, changes to allotted time for maintenance, changes to airport services provided, changes to airport staff shifts, ATC etc etc.

I didn't say VS would change the schedual to upset people.

The point being made was that VS wasn't passing the reason on to the customer. No need to say the customer should know because it "is common sense?". Common sense would say VS should give an explanation, at least a broad, basic and understandable one.
#839302 by Silver Fox
01 Mar 2013, 16:46
StillRedHot wrote:
Silver Fox wrote:It really is amateur looking at best, appalling at worst as an advert for the company. Really disappointing.

To what are you referring?


The Little Red website.
#839305 by Concorde RIP
01 Mar 2013, 17:06
I read an article on BBC that quoted SRB as saying that the LR were reflect the "rock 'n Roll" spirit of Virgin Atlantic...

I'm not sure that spirit is feeling very well right now, but as this has a lot to do with the people, I would hope that recruitment has been very carefully managed with "rock 'n roll spirit" high on the must have skills?
#839310 by Hamster
01 Mar 2013, 17:45
Just realised that the tables saying "rest of the world to XXXX" are all wrong, the leg 2 timings don't seem to be in any logical place. Should they be in line with the last flight that makes that connection? The first flight? Currently it isn't set out consistently.
#839326 by Nickalb
01 Mar 2013, 21:24
As a regular flyer between LHR & MAN, and who was looking forward to trying the VS alternative, I hadn't appreciated Silver Fox's heads up that hand baggage will be limited to 6kg. To me that is a massive disincentive to change from BA. I go up on business for one or two nights and just don't want to have to hang around at both ends to collect luggage. If the cabin allowance really is so limited, I do hope VS reconsider.
#839338 by clarkeysntfc
01 Mar 2013, 23:02
Nickalb wrote:As a regular flyer between LHR & MAN, and who was looking forward to trying the VS alternative, I hadn't appreciated Silver Fox's heads up that hand baggage will be limited to 6kg. To me that is a massive disincentive to change from BA. I go up on business for one or two nights and just don't want to have to hang around at both ends to collect luggage. If the cabin allowance really is so limited, I do hope VS reconsider.


That's an epic fail if true.
#839341 by Silver Fox
02 Mar 2013, 00:05
clarkeysntfc wrote:
Nickalb wrote:As a regular flyer between LHR & MAN, and who was looking forward to trying the VS alternative, I hadn't appreciated Silver Fox's heads up that hand baggage will be limited to 6kg. To me that is a massive disincentive to change from BA. I go up on business for one or two nights and just don't want to have to hang around at both ends to collect luggage. If the cabin allowance really is so limited, I do hope VS reconsider.


That's an epic fail if true.


Little Ted website: http://www.virgin-atlantic.com/gb/en/th ... e-red.html

Baggage Information
Our Little Red checked in luggage allowance is 23kg. Flying Club Gold passengers can bring an extra bag of up to 23kg.

If you’re connecting to a Virgin Atlantic longhaul flight, Premium Economy passengers can bring an extra bag of up to 23kg. Upper Class passengers can bring three bags of up to 32kg.

This can differ depending on route. Check our baggage section for more details on our generous baggage allowance.

Baggage section: http://www.virgin-atlantic.com/gb/en/tr ... ggage.html where the 6kg limit is stated.

As an aside, I think they have changed the wording of the Baggage Information section since this morning. I seem to recall it stated that the carry-on was the same as longhaul but now the wording is different I think.

I have to go to MAN later this year a few times for work, usually train it but am going to try flying - I will not even consider Virgin with 6kg. Flybe has 10kg and will do that from SOU to MAN.
#839356 by slinky09
02 Mar 2013, 08:54
clarkeysntfc wrote:
Nickalb wrote:As a regular flyer between LHR & MAN, and who was looking forward to trying the VS alternative, I hadn't appreciated Silver Fox's heads up that hand baggage will be limited to 6kg. To me that is a massive disincentive to change from BA. I go up on business for one or two nights and just don't want to have to hang around at both ends to collect luggage. If the cabin allowance really is so limited, I do hope VS reconsider.


That's an epic fail if true.


It's a totally epic fail. VS's hand baggage policy is just bizarro.
#839368 by StillRedHot
02 Mar 2013, 10:59
slinky09 wrote:
clarkeysntfc wrote:
Nickalb wrote:As a regular flyer between LHR & MAN, and who was looking forward to trying the VS alternative, I hadn't appreciated Silver Fox's heads up that hand baggage will be limited to 6kg. To me that is a massive disincentive to change from BA. I go up on business for one or two nights and just don't want to have to hang around at both ends to collect luggage. If the cabin allowance really is so limited, I do hope VS reconsider.


That's an epic fail if true.


It's a totally epic fail. VS's hand baggage policy is just bizarro.

As I mentioned this is under review.
#839369 by jwhite9185
02 Mar 2013, 11:00
This limit has been in place for years, and yet I've never had any problems despite being over the limit. Don't think I've ever been asked to weigh my bag.
#839370 by StillRedHot
02 Mar 2013, 11:01
Hamster wrote:
StillRedHot wrote:I'm sorry, but surely this is common sense? VS - or any other airline - won't just move flight schedules to inconvenience people on purpose.


Huh? How? There are many reasons why the schedual will change, easier to crew, changes to allotted time for maintenance, changes to airport services provided, changes to airport staff shifts, ATC etc etc.

I didn't say VS would change the schedual to upset people.

The point being made was that VS wasn't passing the reason on to the customer. No need to say the customer should know because it "is common sense?". Common sense would say VS should give an explanation, at least a broad, basic and understandable one.

Are these reasons given when long haul flights are re-scheduled? No. They have been re-scheduled because they've been re-scheduled.
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