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#851488 by International Hitman
15 Jul 2013, 13:18
Guested a fellow V-Flyer into the lounge on the 11th ---- Guests are now restricted to same flight and must depart when you depart, know the departure rule was meant to apply [but hard to police] but didn't know about the same flight, spoke to two greeters and both stated rule had been in place about 3 weeks.
When guest arrived and called me I requested to speak to supervisor and eventually guest was allowed to enter.
Can anybody clarify if this is set in stone?
#851495 by JCBR
15 Jul 2013, 13:52
Not heard of this but it does make sense. If you are travelling together then it is reasonable to bring a guest in with you. If you are not traveling together then that other person is not really a guest - more someone you know that happens to be flying on VS that day. I feel there is a difference.
#851496 by gfonk
15 Jul 2013, 14:15
JCBR wrote:Not heard of this but it does make sense. If you are travelling together then it is reasonable to bring a guest in with you. If you are not traveling together then that other person is not really a guest - more someone you know that happens to be flying on VS that day. I feel there is a difference.

I agree. I think this is fair on VS part.
#851497 by Sealink
15 Jul 2013, 14:26
One of the benefits of V-Flyer is guesting someone in to the CH.

However, I think fair/unfair is not really the point.

I totally understand VS can do whatever they like, and I am sure with Delta cardholders coming along perhaps something will have to change.

However, there has been an arrangement in place for years and it appears to have changed without any announcement?
#851502 by gfonk
15 Jul 2013, 14:40
Sealink wrote:One of the benefits of V-Flyer is guesting someone in to the CH.

However, I think fair/unfair is not really the point.

I totally understand VS can do whatever they like, and I am sure with Delta cardholders coming along perhaps something will have to change.

However, there has been an arrangement in place for years and it appears to have changed without any announcement?


OH yes thats right. OOPS sorry all I shouldnt be shooting us in the foot. I retract. :#

No announcement appears to have been made on this that I can see
#851503 by slinky09
15 Jul 2013, 15:06
Well it could be a new staff member's interpretation of the rule on one occasion, otherwise a shame since this has been one of the nice perks of Au for a long time.
#851506 by Hull
15 Jul 2013, 15:37
Oh dear,

I hope this isn't true as I've invited a fellow V-Flyer and partner into the CH next month I'm on the VS019 and she's on the VS007.
#851507 by gfonk
15 Jul 2013, 15:40
Hull wrote:Oh dear,

I hope this isn't true as I've invited a fellow V-Flyer and partner into the CH next month I'm on the VS019 and she's on the VS007.


oh noooo
maybe as slinky said it was just how one person interpreted the rules on the day
#851510 by tontybear
15 Jul 2013, 15:54
I always thought this was a generous policy. The only time I have used it my guest was on the same flight as me though.


If BA did this then flyer talk would go into meltdown - physical and mental !!
#851511 by StillRedHot
15 Jul 2013, 15:54
Just checked and nothing has changed as such, but as mentioned before - it's always been the case that the 'Guest' is supposed to be travelling on the same flight as you.. Maybe this is a case of a re-enforcement of the correct policy?
#851514 by slinky09
15 Jul 2013, 16:40
A call to the FC T&Cs reveals nothing covering this - there is this on the FC Au benefits page:

Exclusive invitationto Virgin Atlantic Clubhouses for you and 1 guest regardless of class of travel


?|
#851515 by at240
15 Jul 2013, 17:12
StillRedHot wrote:it's always been the case that the 'Guest' is supposed to be travelling on the same flight as you..

I am genuinely surprised by that. I've guested someone who wasn't on my flight, and a quick look at this forum would suggest that it has been permitted for a long time. Given how careful the Clubhouse receptionists are, I'd be surprised if the rules hadn't been strictly enforced for so long.

Does this new policy (if it is new) apply to all guests (i.e. FC AU guests as well as guests of UC passengers) or just FC AU guests?
#851518 by Darren Wheeler
15 Jul 2013, 17:17
It has always been a case of 1 guest was allowed provided they were travelling on VS metal that day, regardless of class of travel. It has also been the policy (with various levels of enforcement) that once the guesting passenger left the Clubhouse, the guest must also leave too. It's a guest, not a free pass.

If it has changed, then it's very new,
#851519 by StillRedHot
15 Jul 2013, 17:23
I'm sorry for the confusion, my earlier post was regarding Gold members

For clarification -

Upper Class passengers can guest someone in to the Clubhouse travelling on ANY VS flight that day.

Flying Club Gold holders can guest someone in to the Clubhouse if they are travelling on the same flight as them, in any cabin.
#851521 by StillRedHot
15 Jul 2013, 17:35
Darren Wheeler wrote:
StillRedHot wrote:Flying Club Gold holders can guest someone in to the Clubhouse if they are travelling on the same flight as them, in any cabin.


If that's the case, then it is very new

http://www.virgin-atlantic.com/en/gb/fr ... /index.jsp

I've checked the lounge access policy internally and it hasn't been recently updated - so this must have always been the case, but it's now being enforced.. Possibly due to certain Delta members now gaining access when flying VS? (I'm just speculating)
#851527 by at240
15 Jul 2013, 18:48
Thanks for clarifying that SRH. y) Does it apply to outstations?

I am disappointed to learn this. Trimming frequent flier perks seems a bit like cutting off your nose to spite your face.
#851529 by simonallardice
15 Jul 2013, 19:19
at240 wrote:Thanks for clarifying that SRH. y) Does it apply to outstations?

I am disappointed to learn this. Trimming frequent flier perks seems a bit like cutting off your nose to spite your face.


Is it really that big of a perk though, guesting someone who isn't on the same flight? Personally, I always thought it was a bit odd. If they're on the same flight then the issue of them having to leave when you do becomes redundant.
#851532 by tontybear
15 Jul 2013, 19:34
simonallardice wrote:
at240 wrote:Thanks for clarifying that SRH. y) Does it apply to outstations?

I am disappointed to learn this. Trimming frequent flier perks seems a bit like cutting off your nose to spite your face.


Is it really that big of a perk though, guesting someone who isn't on the same flight? Personally, I always thought it was a bit odd. If they're on the same flight then the issue of them having to leave when you do becomes redundant.


But surely it is a perk for the recipient rather than the giver ???
#851537 by simonallardice
15 Jul 2013, 19:48
tontybear wrote:
simonallardice wrote:
at240 wrote:Thanks for clarifying that SRH. y) Does it apply to outstations?

I am disappointed to learn this. Trimming frequent flier perks seems a bit like cutting off your nose to spite your face.


Is it really that big of a perk though, guesting someone who isn't on the same flight? Personally, I always thought it was a bit odd. If they're on the same flight then the issue of them having to leave when you do becomes redundant.


But surely it is a perk for the recipient rather than the giver ???


Yes, that too.
#851563 by Sealink
15 Jul 2013, 22:26
gfonk wrote:
Sealink wrote:One of the benefits of V-Flyer is guesting someone in to the CH.

However, I think fair/unfair is not really the point.

I totally understand VS can do whatever they like, and I am sure with Delta cardholders coming along perhaps something will have to change.

However, there has been an arrangement in place for years and it appears to have changed without any announcement?


OH yes thats right. OOPS sorry all I shouldnt be shooting us in the foot. I retract. :#

No announcement appears to have been made on this that I can see


No need to apologise, you are very much entitled to your opinion; and I didn't mean that you were shooting anyone in the foot. oo)
#851569 by gfonk
15 Jul 2013, 23:18
Sealink wrote:
gfonk wrote:
Sealink wrote:One of the benefits of V-Flyer is guesting someone in to the CH.

However, I think fair/unfair is not really the point.

I totally understand VS can do whatever they like, and I am sure with Delta cardholders coming along perhaps something will have to change.

However, there has been an arrangement in place for years and it appears to have changed without any announcement?


OH yes thats right. OOPS sorry all I shouldnt be shooting us in the foot. I retract. :#

No announcement appears to have been made on this that I can see


No need to apologise, you are very much entitled to your opinion; and I didn't mean that you were shooting anyone in the foot. oo)

Thanks sealink :-)
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