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#853646 by Bretty
05 Aug 2013, 16:03
I've not had an email but completed an on board questionnaire recently. Unfortunately, the questionnaire didn't ask some questions it should have and didn't give space for comments.
Hey ho...
#854158 by Bretty
11 Aug 2013, 11:56
I've now had one of these emails. All multiple choice questions so they can pretty much control the info they get back, no space for actual valuable comments in case they get something they don't want to deal with. Very bad customer survey IMHO v(
#854384 by hiljil
14 Aug 2013, 13:33
Two emails received on consecutive days - and now a reminder !
They really are keen to read my views !!!
:(!
#854432 by slinky09
15 Aug 2013, 09:36
MoJoJo wrote:I've had two reminders this week and already completed the survey


aka completely the wrong way to run an email marketing campaign ... v(
#854441 by MoJoJo
15 Aug 2013, 14:16
Not quite as bad as the number of texts and emails I got through the course of a day recently regards a flight time change :0
#854442 by Nikolic
15 Aug 2013, 14:42
MoJoJo wrote:I've had two reminders this week and already completed the survey


Same here. I thought maybe I hadn't completed the survey fully. Glad to see I'm not the only one.
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