I'd just email their customer services.
I'm sure they are working on a solution now to refund people automatically but given that the change was only announced two days ago they will need some time to get things sorted out.
etk wrote:If I've got my son an M class upgraded to G, would we be entitled to a refund of some of the apd we've paid? or does it just not work like that??
No as APD still applies to the premium cabins even for the <12s and later the <16's
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